Computer-Aided Facilities Management (CAFM) Systems and Digital Workplace Solutions Training Course

Computer-Aided Facilities Management (CAFM) Systems and Digital Workplace Solutions Training Course

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Overview
Why Attend

Ask a facilities team where a piece of equipment is, when it was last serviced, or how much space sits empty on the third floor, and the honest answer is often: it depends who you ask. That uncertainty is expensive. CAFM exists to remove it — giving facilities teams a single, structured source of truth for space, assets, and maintenance instead of scattered spreadsheets and institutional memory.

The value, though, lives in the details: how well CAFM software is configured, how rigorously asset tracking is maintained, and how tightly maintenance scheduling is integrated into daily operations. The Computer-Aided Facilities Management (CAFM) Systems and Digital Workplace Solutions training course, gets facilities professionals past the sales pitch and into the practical mechanics of running a CAFM system that teams actually trust and use.

Participants leave knowing how to evaluate facilities technology, configure a system around real operational needs, and turn CAFM from an underused database into a genuine decision-making tool.

Course Objectives

By the end of the course, participants will be able to:

By the end of this course, participants will be able to:

  • Explain the core functions and business value of CAFM systems within facilities operations.
  • Evaluate CAFM software options against organizational size, complexity, and budget.
  • Set up and maintain accurate asset tracking records within a CAFM platform.
  • Configure maintenance scheduling workflows that support preventive and planned maintenance.
  • Use CAFM data to support space management, occupancy planning, and reporting.
  • Integrate CAFM with other facilities technology, including IoT sensors and CMMS platforms.
  • Drive user adoption and data quality across facilities and workplace teams.

Target Group

  • Facilities managers and CAFM system administrators
  • Maintenance managers responsible for asset and work order data
  • Workplace and space management professionals
  • IT professionals supporting facilities management platforms
  • Facilities directors evaluating or implementing CAFM solutions
Course Outline

Introduction to CAFM Systems

  • What CAFM is and the problems it's designed to solve
  • Core modules: space, assets, maintenance, and reporting
  • The business case for investing in a CAFM platform

Choosing and Implementing CAFM Software

  • Evaluating CAFM software against organizational requirements
  • Key implementation steps and common rollout pitfalls
  • Migrating data from spreadsheets and legacy systems

Asset Tracking in CAFM

  • Structuring an asset register within a CAFM system
  • Capturing asset location, condition, and lifecycle data
  • Using asset tracking data to support maintenance and capital planning

Maintenance Scheduling and Work Order Management

  • Building preventive maintenance schedules within CAFM
  • Managing work orders from request through completion
  • Using scheduling data to reduce reactive maintenance

Space and Occupancy Management in CAFM

  • Tracking space allocation and utilization through CAFM
  • Supporting occupancy planning with accurate space data
  • Generating space reports for leadership and real estate decisions

Integrating CAFM with Broader Facilities Technology

  • Connecting CAFM with CMMS, IoT sensors, and BMS platforms
  • Building a unified data environment across facilities technology
  • Ensuring data consistency and quality across integrated systems
Schedule & Fees